SolutionsLogistics & Supply Chain
Turn your logistics processes into AI agents
Trail parses your rate agreements, accessorial schedules, tariffs, BOLs and terminal email into one governed context graph. Then AI agents run freight audit, detention, accessorials and claims on top of it.
Freight invoice audit
This week- 1240carrier invoices
- 86under review
- 31in dispute
- 93%auto-audited
- CIN-77188Ridgeline Motor Freight$4,860Processed—
- CIN-77305Bayfront Drayage$21,450Auditing—
- CIN-77420Cascade Drayage Co.$3,200HeldD. Okafor
- CIN-77512Harbor Line Terminals$9,740ApprovalS. Reyes
- CIN-77608Northvale Carriers$1,180Processed—
Trusted by teams at leading enterprises
Top logistics teams
put Trail to work on:
Turn a carrier contract into a working agent — in one upload.
Import the rate agreement, accessorial schedule or freight-audit SOP your logistics team maintains. Trail reads it, builds the agent, and shows which clause produced each rule.
- 01
Import process docs
Drop in the rate agreement, terminal tariff or claims addendum your team already works from — PDF, DOCX, scans.
- 02
Agent auto-built
Trail parses them into a context graph. It outlines the agent's role, splits the process into phases, and adds the tools each step needs.
- 03
Review, approve, run
Every learned rule is explained and traced to the exact text it came from. Agents take decisions strictly based on these rules.
“…written notice of claim for loss, damage or delay must be filed within nine months of delivery… provided that damage not apparent at the time of delivery shall be reported within five days of delivery, and the shipment and its packaging held available for inspection…”
If damage is found after the POD was signed clear, file notice within five days and hold the packaging.
One graph underneath all your AI agents.
Everything Trail parses collapses into a single governed graph, and everything your logistics teams automate draws from it, whether the work runs in autonomous agents or copilot chats.
Agents - run processes autonomously
- ObserveCIN-77420 | MSKU 481-2207 · Rate agreement Sch. 2 §2.3
- Reason8 of 20 detention hours fell in a closure
- ActionHeld. Short-pay to $1,920 drafted
- ObserveCIN-77305 | 3 accessorials · Tariff addendum §5.4
- ReasonResidential fee isn't in this lane's table
- ActionLine disputed, rate table attached
- ObserveContainer TGHU 660-1145 · Terminal tariff §9.2
- ReasonLast free day Friday, no pickup slot open
- ActionSlot booked. Ops flagged for 2-day risk
- ObserveCIN-77188 | FSC 31.4% · Rate agreement Sch. 4 §1.2
- ReasonIndex week caps the surcharge at 28.9%
- ActionDelta short-paid, index sheet attached
Copilot Chats - ask questions and run tasks
Help your agents solve the most complex problems with context graphs.
A carrier bills $3,200 in detention on a lane with four hours' free time where the container gated in on a Sunday and the terminal emailed a closure notice — is it payable?
One question. Five kinds of context, each in a different system — the invoice doesn't know the closure, and the TMS doesn't know Schedule 2.
How the Context Graph works →Rate & accessorial schedule
Policy context · What's billable here?
4h free · $160/h after · closures excluded
TMS / shipment records
System-of-record context · What happened, and when?
Gate-in Sunday 07:12 · terminal closed
Detention arithmetic
Computed context · How many hours are defensible?
$3,200 billed · 12 of 20 hours defensible
Terminal & carrier email
Conversation context · Was a closure issued?
Closure notice for that Sunday
Freight audit SOP
SOP context · How do we respond?
Short-pay to 12h, cite the closure clause
Connects to the agent platform you already use.
Point the agents your logistics org already runs, SAP Joule, Agentforce, Copilot, Claude or your own stack, at one Trail brain, through a native Model Context Protocol server, native retrievers, or a plain REST/GraphQL API. Add or switch platforms without re-teaching a thing.
35% of Fortune 500 and 10,000+ companies use Trail
Customer story · Mondelez
“We were doing things manually across SAP, Excel, Outlook against tight deadlines and it was a huge pain point for us. With Nanonets, the process is much more autonomous.”
- Per invoice
- 2+ hrs → under 15 min
- Straight-through processing
- 0% → 50%+
- Annual savings
- $3M+
- Return in year one
- 10× on spend
Teams using Trail see
- 95%Straight-through processing
- 80%Reduction in associated costs
- 15×Quicker turnaround times
Built for how modern
enterprises work.
Trail meets the highest industry standards for your security & compliance. We include all default controls that you'd expect, including SAML SSO, audit logs, IP allow-listing, data lifecycle management, and much more.
- SSO & SCIM
- SAML, OIDC, and SCIM user provisioning with Okta, Azure AD, Google Workspace.
- Role-based access
- Full RBAC and fine-grained access control across orgs, workspaces, agents.
- Audit logs
- Every agent run, approval, and data access is recorded, and streams to your SIEM.
- Private deployment
- VPC, single-tenant cloud, or on-prem. Choose your infrastructure and network policies.
- Data residency
- Pin data processing to US, EU, APAC regions. Customer data never leaves your boundary.
- Human-in-the-loop
- Configure approval gates to route edge cases to Slack, Teams, or email for review.
- Encryption at rest & in transit
- AES-256 at rest, TLS 1.3 in transit. BYOK supported for all customer-managed keys.
- Usage quotas & rate limits
- Per-team budgets and API quotas with real-time cost dashboards. No surprises.
Security built in, not bolted on.
Your data and your company brain never leave your boundary. Independently audited every year, with compliance controls enforced by the platform — not promised on a page.
Held and current — not roadmap targets.
SOC 2 Type IIOngoing security controls
GDPREU data protection
ISO 27001Global ISMS standard
HIPAABAA on enterprise plansTurn your logistics processes
into a competitive advantage.
Bring one rate agreement and one disputed carrier invoice. We'll show you how Trail proposes rules and builds an agent, which then takes the correct decision and acts on it.
Prefer to read first? Read the FAQ →