SolutionsFinancial Services

Turn your onboarding and credit policies into AI agents

Trail parses your onboarding standards, credit policy, client files, and screening procedures into one governed context graph. Then AI agents run KYC/KYB, credit review, screening and periodic refresh on top of it — each answer carrying the clause, page and record it used.

Trail

Client onboarding

This week
  • 412cases in flight
  • 58need evidence
  • 24EDD triggered
  • 88%auto-cleared
  • KYB-20391Ardsley Trading Ltd.$250,000Cleared
  • KYB-20408Northgate Freight$1.2MScreening
  • KYB-20418Verity Mills Ltd.$400,000HeldD. Okafor
  • KYB-20437Calder Health Group$780,000ApprovalS. Aliyev
  • KYB-20452Pell & Rowe LLP$150,000Cleared
Agents connected
  • Microsoft Copilot
  • Claude
  • Agentforce
  • SAP
  • Snowflake
  • Nanonets

Trusted by teams at leading enterprises

  • Ryanair
  • Volkswagen
  • Schneider Electric
  • Juniper Networks
  • Mondelez
  • Roche
  • Bayer
  • Publicis
  • Philip Morris International
  • Topgolf

Top financial services teams
put Trail to work on:

  • Disputes & chargebacks
  • Complaint handling
  • Exam evidence pulls
  • KYC client onboarding
  • KYB entity verification
  • Beneficial ownership
  • Sanctions & PEP screening
  • Enhanced due diligence
  • Periodic KYC refresh
  • Adverse media review
  • Credit underwriting
  • Loan file review
  • Covenant monitoring
  • Merchant underwriting
  • Suitability assessments
  • Disclosure checks
  • Monitoring alerts

Turn a compliance policy into a working agent — in one upload.

Import the onboarding standard, credit policy or suitability procedure your compliance team maintains. Trail reads it, builds the agent, and shows which clause produced each rule.

  1. 01

    Import process docs

    Drop in the onboarding standard, credit policy or exception procedure your team already maintains — PDF, DOCX, scans.

  2. 02

    Agent auto-built

    Trail parses them into a context graph. It outlines the agent's role, splits the process into phases, and adds the tools each step needs.

  3. 03

    Review, approve, run

    Every learned rule is explained and traced to the exact text it came from. Agents take decisions strictly based on these rules.

Suitability standard says §9.4

“…a complex or leveraged product may not be recommended to a retail client unless a completed appropriateness assessment is held on file and the risk disclosure has been acknowledged in writing within the preceding ninety days…”

Trail extracts rule

If the client is retail and the product is complex, hold the recommendation until the assessment and a signed disclosure under 90 days are on file.

Upload a standard and see Trail build the agent →

One graph underneath all your AI agents.

Everything Trail parses collapses into a single governed graph, and everything your compliance and credit teams automate draws from it, whether the work runs in autonomous agents or copilot chats.

PoliciesClient filesCore / CRMEmail & threadsProcedures

Agents - run processes autonomously

Client onboarding agentQueued
  1. ObserveKYB-20418 | 3 owners · Onboarding standard §11.3
  2. ReasonOwner higher-risk. IDs 14 months old.
  3. ActionHeld for EDD. Refresh request sent.
Sanctions screening agentQueued
  1. ObserveAlert SCR-7742 · Screening procedure §6.2
  2. ReasonPartial name match. DOB differs 9 yrs
  3. ActionDiscounted with rationale, logged
Credit review agentQueued
  1. ObserveFacility CR-4180 · Credit policy §8.5
  2. ReasonLeverage 4.1× — over the 3.5× ceiling
  3. ActionRouted to committee, clause attached
Periodic review agentQueued
  1. ObserveQ3 cycle | 212 files · Refresh SOP §4
  2. Reason31 files past their 12-month refresh
  3. ActionEvidence requests issued to owners

Copilot Chats - ask questions and run tasks

Copilot agentMCP

Help your agents solve the most complex problems with context graphs.

A corporate onboarding shows a beneficial owner in a higher-risk jurisdiction on an entity with three owners, with identification documents 14 months old, and the relationship manager has asked to expedite what's required before approval?

One question. Five kinds of context, each in a different system — the client record doesn't know the standard, and the standard doesn't know the passport is fourteen months old.

How the Context Graph works →
  • Onboarding & risk policy

    Policy context · What applies at this risk level?

    Enhanced due diligence · refresh under 12mo

  • Client & entity records

    System-of-record context · Which entity, which owners?

    3 beneficial owners · 1 higher-risk

  • Document ages

    Computed context · Are documents current?

    14 months · two months stale

  • Relationship manager email

    Conversation context · What's been requested?

    Expedite requested · no exception filed

  • Exception procedure

    SOP context · Who can waive it?

    Compliance only, in writing

Connects to the agent platform you already use.

Point the agents your institution already runs, SAP Joule, Agentforce, Copilot, Claude or your own stack, at one Trail brain, through a native Model Context Protocol server, native retrievers, or a plain REST/GraphQL API. Add or switch platforms without re-teaching a thing.

AnthropicClaude
OpenAIChatGPT
MicrosoftCopilot
AWSBedrock
GCPVertex AI
JouleSAP
AgentforceSalesforce
LangChain& LlamaIndex
Don't see your platform? Ask us →

35% of Fortune 500 and 10,000+ companies use Trail

Customer story · SaltPay

“Nanonets is like magic. I can't imagine how I would do invoice extraction without it.”
AP Financial AnalystSaltPay
Time vs. manual entry
99% saved
Team productivity
10×
Vendors covered
100K+ across Europe
Posting to SAP
manual automatic

Teams using Trail see

Built for how modern
enterprises work.

Trail meets the highest industry standards for your security & compliance. We include all default controls that you'd expect, including SAML SSO, audit logs, IP allow-listing, data lifecycle management, and much more.

SSO & SCIM
SAML, OIDC, and SCIM user provisioning with Okta, Azure AD, Google Workspace.
Role-based access
Full RBAC and fine-grained access control across orgs, workspaces, agents.
Audit logs
Every agent run, approval, and data access is recorded, and streams to your SIEM.
Private deployment
VPC, single-tenant cloud, or on-prem. Choose your infrastructure and network policies.
Data residency
Pin data processing to US, EU, APAC regions. Customer data never leaves your boundary.
Human-in-the-loop
Configure approval gates to route edge cases to Slack, Teams, or email for review.
Encryption at rest & in transit
AES-256 at rest, TLS 1.3 in transit. BYOK supported for all customer-managed keys.
Usage quotas & rate limits
Per-team budgets and API quotas with real-time cost dashboards. No surprises.

Security built in, not bolted on.

Your data and your company brain never leave your boundary. Independently audited every year, with compliance controls enforced by the platform — not promised on a page.

Held and current — not roadmap targets.

SOC 2 Type IISOC 2 Type IIOngoing security controls
GDPRGDPREU data protection
ISO 27001ISO 27001Global ISMS standard
HIPAAHIPAABAA on enterprise plans

Turn your onboarding and credit policies
into a competitive advantage.

Bring one policy document and one real onboarding or credit decision. We'll show you how Trail proposes rules and builds an agent, which then takes the correct decision and acts on it.

Prefer to read first? Read the FAQ →